Customer Experience Counter Associate

Von Maur, Inc.; Town of Mazomanie (WI); On-site; USD 17,000 - 23,000; Part time

Benefits offered by this job

Competitive wages

Merchandise discount

Benefits package

401(k) plan

No holiday hours

Promote from within

Job summary

Von Maur, Inc. is seeking a Customer Service Counter Associate to greet customers, answer questions, and process purchases. You’ll help with opening accounts, handling payments, packing orders, and maintaining an orderly counter, with day, evening, and weekend shifts available.

The role emphasizes friendly service, accuracy, and teamwork in a fast-paced department; competitive wages, a generous merchandise discount, and comprehensive benefits are offered to support you and your family.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone – assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

Job description

Von Maur, Inc. is seeking a Customer Service Counter Associate to greet customers, answer questions, and process purchases. You’ll help with opening accounts, handling payments, packing orders, and maintaining an orderly counter, with day, evening, and weekend shifts available.

The role emphasizes friendly service, accuracy, and teamwork in a fast-paced department; competitive wages, a generous merchandise discount, and comprehensive benefits are offered to support you and your family.