Customer Experience Counter Associate

Von Maur, Inc.; New Glarus (WI); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Competitive wages

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy - may提供

Job summary

Von Maur, Inc. seeks a Customer Service Counter Associate to keep the store connected as a reliable information source and support for customers. In a fast-paced department, you will impact multiple areas of our store services.

Responsibilities include greeting customers, answering calls, opening charge accounts, processing payments, packing orders for shipment, handling cash deposits, and keeping the counter neat. On-site availability includes day, evening, and weekend shifts.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone – assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

Job description

Von Maur, Inc. seeks a Customer Service Counter Associate to keep the store connected as a reliable information source and support for customers. In a fast-paced department, you will impact multiple areas of our store services.

Responsibilities include greeting customers, answering calls, opening charge accounts, processing payments, packing orders for shipment, handling cash deposits, and keeping the counter neat. On-site availability includes day, evening, and weekend shifts.