Customer Experience Counter Associate

Von Maur, Inc.; Evansville (WI); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Descripción de la vacante

Von Maur, Inc. is seeking a Customer Service Counter Associate to help connect customers with information and support in a fast-paced department.

You will greet customers, answer calls, open charge accounts, prepare purchases for shipment, handle cash work, and maintain a clean, on-site presence across day, evening, and weekend shifts. Competitive wages, merchandise discount, and comprehensive benefits are offered.

Formación

• Experience in retail or customer service preferred.
• Ability to handle inquiries with courtesy and efficiency.
• Willingness to work on-site day, evening and weekend shifts.

Responsabilidades

• Own the customer experience – greet people sincerely, be friendly and thank every customer.
• Answer a multi-line telephone – assist customers or direct them to the appropriate area.
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions.
• Prepare, box, and wrap customer purchases and online orders for shipment.
• Calculate service counter and store cash work - prepare bank deposits.
• Maintain a clean and organized department.
• Be available to work on-site for day, evening, and weekend shifts.

Conocimientos

Customer service

Descripción del empleo

Von Maur, Inc. is seeking a Customer Service Counter Associate to help connect customers with information and support in a fast-paced department.

You will greet customers, answer calls, open charge accounts, prepare purchases for shipment, handle cash work, and maintain a clean, on-site presence across day, evening, and weekend shifts. Competitive wages, merchandise discount, and comprehensive benefits are offered.