Customer Experience Coordinator & Frontline Trainer

The TJX Companies, Inc.; Rockwall (TX); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Life insurance

Job summary

The TJX Companies, Inc. in Rockwall, TX seeks a frontline leader to promote a highly-satisfied customer experience while driving loyalty. You will train and mentor Associates on frontline execution of register transactions and ensure adherence to policies.

Availability across multiple store areas and strong teamwork are required for success. Responsibilities include promoting customer programs, maintaining cash controls, and supporting a safe, organized sales floor.

Qualifications

• High School graduate or equivalent degree preferred.
• Available to work flexible schedule including evenings and weekends.
• Able to lift heavy merchandise with/without reasonable accommodations.
• Able to run a register/handle money.
• Experience as a coordinator or previous retail/supervisory experience preferred.

Responsibilities

• Promotes a highly-satisfied customer experience.
• Drives customer loyalty through programs and initiatives.
• Trains and mentors Associates on Policies and Procedures.
• Maintains cash controls and assists with register operations.
• Ensures safe environment and adheres to policies.

Skills

Customer service

Interpersonal skills

Team player

Cash handling

Training others

Education

High school diploma

Job description

The TJX Companies, Inc. in Rockwall, TX seeks a frontline leader to promote a highly-satisfied customer experience while driving loyalty. You will train and mentor Associates on frontline execution of register transactions and ensure adherence to policies.

Availability across multiple store areas and strong teamwork are required for success. Responsibilities include promoting customer programs, maintaining cash controls, and supporting a safe, organized sales floor.