Customer Experience Coach — Personal Growth & Habits

Serenity Healthcare

Addison (TX)

On-site

USD 32,000 - 41,000

Full time

14 days+

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Benefits offered by this job

Health insurance

401(k)

Paid time off

Paid holidays

Training & certification

Job summary

Serenity is hiring a Customer Experience Coach to guide individuals through a structured program, helping them build positive habits and stay motivated. You will engage with participants during scheduled sessions, ensuring a welcoming, organized, and encouraging experience.

Ideal candidates bring 2+ years of full-time experience, strong verbal and written communication, and empathetic interpersonal skills. Training is provided, and the role includes professional development opportunities in a

Qualifications

2+ years of full-time professional experience in any industry.
Excellent verbal and written communication skills.
Strong interpersonal skills with patience and empathy.
Reliable, punctual, and open to feedback.
Authorized to work in the United States.
Able to pass a background check and drug screening.

Responsibilities

Provide one-on-one support during scheduled program sessions.
Operate and monitor specialized program tools and technology (training provided).
Encourage participants through positive practices such as journaling, goal-setting, and mindfulness exercises.
Maintain accurate session notes and share updates with team members.
Ensure each participant's experience is professional, supportive, and respectful.
Follow established processes and standards to maintain a consistent experience.”