Personal Growth Coach for Customer Experience

Serenity-Healthcare-1; Sugar Land (TX); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Retirement plan

Paid time off

Paid training

Career growth

Job summary

Serenity is hiring Customer Experience Coaches to guide individuals through structured sessions designed to help them build positive habits, stay motivated, and make progress toward personal goals. No specialized industry experience required; full paid training provided.

You’ll work directly with individuals during scheduled sessions, staying engaged and supportive while using our program tools and maintaining professional, welcoming experiences.

Qualifications

• 2+ years of full-time professional experience in any industry.
• Clear verbal and written communication.
• Strong interpersonal skills with patience and empathy.
• Reliable, punctual, and open to feedback.
• Authorized to work in the United States.
• Ability to pass a background check and drug screening.

Responsibilities

• Provide one-on-one support during scheduled program sessions.
• Operate and monitor specialized program tools and technology (training provided).
• Encourage participants through positive practices such as journaling, goal-setting, and mindfulness exercises.
• Maintain accurate session notes and share updates with team members.
• Ensure each participant’s experience is professional, supportive, and respectful.
• Follow established processes and standards to maintain a consistent experience.

Skills

Communication

Interpersonal

Empathy

Punctuality

Background check

Job description

Serenity is hiring Customer Experience Coaches to guide individuals through structured sessions designed to help them build positive habits, stay motivated, and make progress toward personal goals. No specialized industry experience required; full paid training provided.

You’ll work directly with individuals during scheduled sessions, staying engaged and supportive while using our program tools and maintaining professional, welcoming experiences.