Customer Experience Coach - Paid Training & Bonuses

Serenity Healthcare; Holladay (UT); On-site; USD 65,904,000 - 85,962,000; Full time

Benefits offered by this job

Employer-paid insurance

401(k) retirement plan

Paid training and certification

PTO

Job summary

Serenity Healthcare is seeking Customer Experience Coaches to guide individuals through structured sessions that help build positive habits, stay motivated, and progress toward personal goals. You will provide one-on-one support, monitor program tools, and foster an encouraging environment.

No specialized industry experience is required; full paid training is provided to ensure confidence in the role. Competitive pay plus benefits emphasize wellness and growth within a supportive team.

Qualifications

• 2+ years of full-time professional experience in any industry.
• Strong verbal and written communication skills.
• Excellent interpersonal skills with patience and empathy.
• Authorized to work in the United States; able to pass background check and drug screening.

Responsibilities

• Provide one-on-one support during scheduled program sessions.
• Operate and monitor specialized program tools and technology (training provided).
• Encourage participants through positive practices such as journaling, goal-setting, and mindfulness exercises.
• Maintain accurate session notes and share updates with team members.
• Ensure each participant's experience is professional, supportive, and respectful.
• Follow established processes and standards to maintain a consistent experience.

Skills

Verbal communication

Written communication

Interpersonal skills

Job description

Serenity Healthcare is seeking Customer Experience Coaches to guide individuals through structured sessions that help build positive habits, stay motivated, and progress toward personal goals. You will provide one-on-one support, monitor program tools, and foster an encouraging environment.

No specialized industry experience is required; full paid training is provided to ensure confidence in the role. Competitive pay plus benefits emphasize wellness and growth within a supportive team.