Customer Experience & Checkout Desk Specialist

Von Maur, Inc.; Glenview (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) retirement plan

Merchandise discount

Career growth

No holiday overtime

Job summary

Von Maur, Inc. in Glenview, IL is seeking a Customer Service Counter Associate to greet customers, answer phones, open charge accounts, process payments, and wrap purchases for shipment.

You will also balance cash and deposits and keep the department organized while working on-site for day, evening, and weekend shifts. The position offers competitive wages, a generous merchandise discount, and comprehensive benefits, including health, dental, vision, disability, term life insurance, a flexible

Qualifications

• Greet customers and deliver friendly service.
• Answer multi-line telephone and direct customers.
• Handle charge accounts and payments.
• Prepare, box and wrap purchases for shipment.
• Balance cash and deposits.
• Keep the department clean and organized.
• Be available to work on-site day, evening, and weekend shifts.

Responsibilities

• Own the customer experience from greeting to farewell.
• Assist customers by phone or in-person.
• Process charge accounts and payments.
• Prepare purchases for shipment and wrap items.
• Maintain a clean, organized counter and floor.
• Support on-site operations across shifts.

Skills

Customer service

Cash handling

Telephone support

On-site presence

Job description

Von Maur, Inc. in Glenview, IL is seeking a Customer Service Counter Associate to greet customers, answer phones, open charge accounts, process payments, and wrap purchases for shipment.

You will also balance cash and deposits and keep the department organized while working on-site for day, evening, and weekend shifts. The position offers competitive wages, a generous merchandise discount, and comprehensive benefits, including health, dental, vision, disability, term life insurance, a flexible