Customer Experience Counter Specialist — Growth & Perks

Colonial Group; Greenwood (IN); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Internal promotion

Job summary

Von Maur in Greenwood, IN seeks a Customer Service Counter Associate to connect our store with customers and provide support in a fast-paced department. You will greet customers, answer calls, assist with charge accounts, prepare purchases for shipment, and handle cash deposits while keeping the counter neat.

This on-site role covers day, evening, and weekend shifts. Von Maur offers competitive wages, a merchandise discount, comprehensive benefits, a 401(k) plan, no extended holiday hours, and

Qualifications

• Customer-focused with strong communication skills.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer
• Answer a multi-line telephone – assist customers or direct them to the appropriate area
• Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
• Prepare, box, and wrap customer purchases and online orders for shipment
• Calculate service counter and store cash work - prepare bank deposits
• Maintain a clean and organized department
• Be available to work on-site for day, evening, and weekend shifts

Skills

Customer service

Job description

Von Maur in Greenwood, IN seeks a Customer Service Counter Associate to connect our store with customers and provide support in a fast-paced department. You will greet customers, answer calls, assist with charge accounts, prepare purchases for shipment, and handle cash deposits while keeping the counter neat.

This on-site role covers day, evening, and weekend shifts. Von Maur offers competitive wages, a merchandise discount, comprehensive benefits, a 401(k) plan, no extended holiday hours, and