Customer Service & Checkout Specialist

Von Maur, Inc.; Town of Victor (NY); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Merchandise discount

Health benefits

Dental & Vision

401(k)

Job summary

Von Maur, Inc. in Victor, NY is seeking a Customer Service Counter Associate to greet customers, answer calls, open charge accounts, gift wrap, and process purchases for shipment.

You will maintain a welcoming, organized counter and handle daily cash tasks with accuracy. This role offers competitive wages in the $16.50–$18.50 per hour range with overtime eligibility, a generous merchandise discount, comprehensive benefits including health and 401(k), and opportunities for career growth within a

Qualifications

• Experience in customer service preferred.
• Ability to handle multi-line phone system and walk-in customers.
• Attention to detail with cash handling and deposits.

Responsibilities

• Own the customer experience – greet people sincerely, be friendly and thank every customer.
• Answer a multi-line telephone – assist customers or direct them to the appropriate area.
• Provide customer charge account services, including opening accounts and accepting payments.
• Prepare, box, and wrap customer purchases and online orders for shipment.
• Calculate service desk and store cash work - prepare bank deposits.
• Maintain a clean and organized department.
• Be available to work day, evening, and weekend shifts.

Skills

Customer service

Telephone handling

Cash handling

Greet customers

Job description

Von Maur, Inc. in Victor, NY is seeking a Customer Service Counter Associate to greet customers, answer calls, open charge accounts, gift wrap, and process purchases for shipment.

You will maintain a welcoming, organized counter and handle daily cash tasks with accuracy. This role offers competitive wages in the $16.50–$18.50 per hour range with overtime eligibility, a generous merchandise discount, comprehensive benefits including health and 401(k), and opportunities for career growth within a