Customer Service Counter Associate — Growth & Benefits

Von Maur, Inc.; Hickory Point (IL); Vor Ort; USD 22.000 - 25.000; Vollzeit

Benefits dieser Stelle

Merchandise discount

Benefits package

401(k) plan

No extended holiday hours

Zusammenfassung

Von Maur, Inc. seeks a Customer Service Counter Associate at our Hickory Point, IL location. You’ll be a reliable information hub, helping customers and supporting several store service areas.

You’ll greet customers, answer calls, open charge accounts, process payments, prepare orders for shipment, handle deposits, and keep the department neat. We offer competitive wages, a generous merchandise discount, benefits, and on-site day, evening, and weekend shifts.

Qualifikationen

• Greet customers warmly and provide friendly service.
• Answer phone and direct calls to appropriate department.
• Open customer accounts and process payments.
• Prepare and wrap purchases for shipping.
• Maintain a clean, organized department.
• Availability for day, evening, and weekend shifts.

Aufgaben

• Own the customer experience with friendly, courteous service.
• Answer multi-line telephone and direct customers.
• Provide customer charge account services and answer questions.
• Prepare, box, and wrap purchases and online orders.
• Handle cash and prepare deposits.
• Maintain a clean, organized department.
• Be available to work on-site for day, evening, and weekend shifts.

Kenntnisse

Customer service

Phone handling

Cash handling

Packaging & shipping

Organization

On-site availability

Jobbeschreibung

Von Maur, Inc. seeks a Customer Service Counter Associate at our Hickory Point, IL location. You’ll be a reliable information hub, helping customers and supporting several store service areas.

You’ll greet customers, answer calls, open charge accounts, process payments, prepare orders for shipment, handle deposits, and keep the department neat. We offer competitive wages, a generous merchandise discount, benefits, and on-site day, evening, and weekend shifts.