Customer Experience Captain

Macy's; Bay Shore (NY); Presencial; USD 40.000 - 55.000; Tempo integral

Benefícios oferecidos por esta vaga

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Tuition reimbursement

Resumo da vaga

Macy's in Bay Shore, NY is seeking a Selling and Support Captain. As an elevated hourly colleague, you will drive customer satisfaction through merchandising and omni selling, under a People Leader.

You will lead teams on the selling floor, train colleagues on POS technology, and promote the Macy's mobile app. This role offers full-time hours, a comprehensive benefits package, and opportunities for advancement.

Qualificações

• 1-2 years of direct retail experience preferred.
• High school diploma or equivalent.

Responsabilidades

• Lead colleagues in the execution and completion of assigned tasks.
• Role model and provide fast feedback to ensure outstanding customer experiences.
• Ensure high-level customer service through problem-solving and resolutions.
• Promote the Macy's mobile app to enhance in-store experience.
• Coordinate with People Leaders to plan store activities.

Conhecimentos

Customer service

Merchandising

Leadership

Communication

Formação

High school diploma

Ferramentas

POS technology

Descrição da vaga

Macy's in Bay Shore, NY is seeking a Selling and Support Captain. As an elevated hourly colleague, you will drive customer satisfaction through merchandising and omni selling, under a People Leader.

You will lead teams on the selling floor, train colleagues on POS technology, and promote the Macy's mobile app. This role offers full-time hours, a comprehensive benefits package, and opportunities for advancement.