Customer Experience Banker: Your Financial Concierge

0101 The Huntington National Bank; Reynoldsburg (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers and act as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial needs and recommending deposit products, while handling transactions accurately and balancing daily activity.

The role emphasizes proactive relationship-building, education of customers on banking services, and adherence to bank policies in a friendly, service-focused

Qualifications

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through disciplined sales and referrals.

Responsibilities

• Proactively identify opportunities to deepen customer relationships.
• Educate and refer customers to other banking areas.
• Adhere to operational, security, risk and regulatory policies.
• Balance daily transactions and provide friendly service.
• Assist walk-in customers as Financial Concierge.

Skills

Customer service

Sales ability

Communication skills

Relationship management

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile & Online Banking

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers and act as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial needs and recommending deposit products, while handling transactions accurately and balancing daily activity.

The role emphasizes proactive relationship-building, education of customers on banking services, and adherence to bank policies in a friendly, service-focused