Customer Experience Banker: Financial Concierge

Huntington Bancshares, Inc.

Chicago (IL)

On-site

USD 32,000 - 36,000

Full time

2 days ago

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Benefits offered by this job

Health insurance

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays

Paid time off (PTO)

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers and act as a Financial Concierge.

You will retain and grow consumer and business relationships by identifying financial goals, recommending deposit products, and processing transactions with accuracy. You will educate customers on banking products, proactively grow relationships through a disciplined sales process, and refer clients to other bank areas to deepen partnerships while adhering to

Qualifications

High School Diploma or GED or Bachelor's degree required.
Minimum 1 year of customer service or related military/admin experience.

Responsibilities

Providing excellent customer service and effectively resolving customer issues.
Being proficient in understanding and educating customers on consumer deposit products.
Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
Adhering to all operational, security, risk and regulatory policies and procedures.
Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
Other duties as assigned.