Customer Experience Banker: Financial Concierge

Huntington Bancshares, Inc.; Springfield (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by proactively identifying goals and recommending deposits and banking services.

You will process transactions accurately, balance daily, and deliver exemplary service. You will educate customers on deposit products, proactively identify growth opportunities, and refer clients to other bank areas while

Qualifications

• High School Diploma or GED and 1 year of customer service or related experience.
• Banking or retail sales experience is preferred.
• Strong communication and presentation skills.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Follow all operational, security, risk and regulatory policies.

Skills

Customer service

Sales

Banking products knowledge

Relationship management

Communication

Education

High School Diploma or GED

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by proactively identifying goals and recommending deposits and banking services.

You will process transactions accurately, balance daily, and deliver exemplary service. You will educate customers on deposit products, proactively identify growth opportunities, and refer clients to other bank areas while