Customer Experience Banker — Remote-Ready Financial Concierge

Huntington Bancshares, Inc.; Reynoldsburg (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS for our Reynoldsburg, OH branch. You will serve walk-in customers, identify financial goals, and promote deposit products while delivering exceptional service.

Responsibilities include handling transactions, educating customers on banking services, growing relationships through proactive outreach, and referring to other bank areas to deepen partnerships.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Skills

Customer service

Sales

Relationship management

Banking knowledge

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS for our Reynoldsburg, OH branch. You will serve walk-in customers, identify financial goals, and promote deposit products while delivering exceptional service.

Responsibilities include handling transactions, educating customers on banking services, growing relationships through proactive outreach, and referring to other bank areas to deepen partnerships.