Customer Experience Banker — Remote/Hybrid Growth & Service

Huntington Bancshares, Inc.; Mentor (OH); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Huntington Bancshares, Inc. in Mentor, OH, seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge.

You will help clients achieve their financial goals by understanding needs and recommending deposit accounts and other banking products. This role emphasizes delivering exceptional service, proactively growing customer relationships, processing transactions accurately, and ensuring compliance with policies while leveraging technology and cross‑sell

Qualifications

• HS diploma or GED with 1+ year customer service or military admin/contract role, or a Bachelor's Degree.
• Excellent customer service and communication skills.
• Ability to explain banking products and deposit options clearly to customers.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow relationships through disciplined sales and referrals.
• Refer customers to other bank areas to deepen relationships.
• Follow all operational, security, and regulatory policies.
• Maintain accuracy in processing transactions and balancing daily.

Job description

Huntington Bancshares, Inc. in Mentor, OH, seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge.

You will help clients achieve their financial goals by understanding needs and recommending deposit accounts and other banking products. This role emphasizes delivering exceptional service, proactively growing customer relationships, processing transactions accurately, and ensuring compliance with policies while leveraging technology and cross‑sell