Remote Customer Experience Banker - Grow Relationships

Huntington Bancshares, Inc.; Zanesville (OH); Presencial; USD 36 000 - 60 000; Tempo integral

Resumo da oferta

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to act as a financial concierge for walk-in customers in our Ohio branch network.

You will help retain and grow consumer and business relationships by identifying goals and recommending deposit products while handling transactions accurately and balancing daily totals. The role emphasizes proactive relationship development, education on banking services, and adherence to risk and regulatory policies in a dynamic,

Qualificações

• High School Diploma or GED and at least 1 year of customer service or military service in a similar role, or a Bachelor's Degree.
• Cash handling skills.
• Comfort with technology such as mobile services and online banking.

Responsabilidades

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Conhecimentos

Customer service

Sales

Banking products knowledge

Cash handling

Technology familiarity

Formação académica

High School Diploma or GED

Bachelor's Degree

Descrição da oferta de emprego

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to act as a financial concierge for walk-in customers in our Ohio branch network.

You will help retain and grow consumer and business relationships by identifying goals and recommending deposit products while handling transactions accurately and balancing daily totals. The role emphasizes proactive relationship development, education on banking services, and adherence to risk and regulatory policies in a dynamic,