Customer Experience Banker – Remote-Eligible

0101 The Huntington National Bank; North Nashville (TN); Hybrid; USD 37,000 - 52,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals and needs, and recommending deposit and other banking services.

You will process transactions accurately, balance daily, and uphold security and regulatory policies while delivering exemplary service. The role emphasizes proactive outreach, referrals, and cross-department collaboration to

Qualifications

• HS diploma or GED and at least 1 year of customer service or related experience.
• Bachelor's degree acceptable in lieu of experience.
• Cash handling and comfort with online/mobile banking tech preferred.

Responsibilities

• Provide excellent customer service and resolve issues for walk-in customers.
• Educate customers on consumer deposit products and services.
• Proactively identify opportunities to grow relationships via structured sales, follow-up, and referrals.

Skills

Customer service

Sales process

Banking products

Relationship management

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals and needs, and recommending deposit and other banking services.

You will process transactions accurately, balance daily, and uphold security and regulatory policies while delivering exemplary service. The role emphasizes proactive outreach, referrals, and cross-department collaboration to