Financial Concierge - Customer Experience Banker (Remote)

Huntington Bancshares, Inc.; Franklin (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS in Ohio to serve walk-in customers, balance daily transactions, and provide exemplary service. You will identify financial goals, recommend deposit products, and support relationships with both consumer and business clients.

The role emphasizes teamwork, adherence to policies, and a proactive sales mindset to grow the bank's relationships within the community.

Qualifications

• High school diploma or GED plus 1+ year of customer service or similar role.
• Experience in banking, financial services, or goal-driven retail sales is a plus.
• Comfort with technology like mobile and online banking platforms.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products and services.
• Proactively identify opportunities to grow customer relationships through a disciplined sales process.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies and procedures, including security and risk controls.
• Demonstrate sales, customer service, and relationship management skills.

Skills

Customer service

Sales

Relationship building

Education

High School Diploma or GED

Bachelor's Degree

Tools

Online banking

Mobile banking

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS in Ohio to serve walk-in customers, balance daily transactions, and provide exemplary service. You will identify financial goals, recommend deposit products, and support relationships with both consumer and business clients.

The role emphasizes teamwork, adherence to policies, and a proactive sales mindset to grow the bank's relationships within the community.