Customer Experience Banker — Financial Concierge

Huntington Bancshares, Inc.; Newark (OH); On-site; USD 34,000 - 42,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS in Newark, OH. You will be a Financial Concierge for walk-in customers, retaining and growing relationships by identifying goals and recommending banking products.

You will process transactions accurately and balance daily while delivering exemplary service. Responsibilities include educating customers on deposits, driving sales, referrals, and partnering with other bank areas, while following all policies and

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or similar role or a Bachelor's Degree.
• 1 year or more in customer service in banking, financial services or goal-driven retail sales.
• Cash handling skills.
• Comfort with technology such as mobile services and online banking.

Responsibilities

• Providing excellent customer service and resolving customer issues.
• Educating customers on consumer deposit products and services.
• Growing customer relationships through disciplined sales and referrals.
• Referencing other bank areas to deepen relationships and manage risk.
• Adhering to operational, security, risk and regulatory policies.

Skills

Customer service

Sales

Banking knowledge

Communication

Education

Bachelor's Degree or equivalent

High School Diploma or GED

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS in Newark, OH. You will be a Financial Concierge for walk-in customers, retaining and growing relationships by identifying goals and recommending banking products.

You will process transactions accurately and balance daily while delivering exemplary service. Responsibilities include educating customers on deposits, driving sales, referrals, and partnering with other bank areas, while following all policies and