Customer Experience Banker - Remote-Ready Concierge

The Huntington National Bank; North Canton (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them identify financial goals and recommend deposit and other banking products. You will process transactions accurately, balance daily, and deliver exemplary service in a branch setting.

You will proactively grow customer relationships through active engagement, education, and referrals while complying with all security, risk, and regulatory policies and

Qualifications

• High School Diploma or GED with 1 year customer service or military service in an admin role, or a Bachelor's Degree.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Proactively identify opportunities to grow customer relationships using a disciplined sales process.
• Educate and refer customers to other areas of the bank to deepen relationships.
• Adhere to all policies, risk and regulatory procedures.
• Demonstrate sales, customer service, relationship management, banking, communication and presentation skills.

Skills

Customer service

Sales orientation

Relationship management

Communication skills

Education

Bachelor's degree

High School Diploma or GED

Tools

Mobile banking

Online banking

Job description

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them identify financial goals and recommend deposit and other banking products. You will process transactions accurately, balance daily, and deliver exemplary service in a branch setting.

You will proactively grow customer relationships through active engagement, education, and referrals while complying with all security, risk, and regulatory policies and