Customer Experience Banker — Hybrid/Remote Ready

0101 The Huntington National Bank; Olive Branch (MS); Sur place; USD 38 000 - 46 000; Plein temps

Résumé du poste

Huntington National Bank is hiring a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them identify financial goals and recommend deposit products and other banking solutions. You will process transactions accurately, balance daily activity, and deliver exemplary service while building trusted relationships.

You will educate customers on consumer deposit products, pursue opportunities to grow relationships through a disciplined sales process, and

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
• 1 year or more in customer service in banking, financial services or goal driven retail sales.
• Cash handling skills.

Responsabilités

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Connaissances

Customer service

Sales

Relationship management

Banking

Communication

Presentation

Cash handling

Formation

High School Diploma or GED

Bachelor's Degree

Outils

Mobile Banking

Online Banking

Description du poste

Huntington National Bank is hiring a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them identify financial goals and recommend deposit products and other banking solutions. You will process transactions accurately, balance daily activity, and deliver exemplary service while building trusted relationships.

You will educate customers on consumer deposit products, pursue opportunities to grow relationships through a disciplined sales process, and