Customer Experience Banker — Flexible/Remote Options

0101 The Huntington National Bank; Bellaire (MI); Hybrid; USD 38,000 - 58,000; Full time

Job summary

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending appropriate products, while processing transactions accurately and delivering exemplary service.

Responsibilities include educating customers on deposit products, pursuing relationship growth through a structured sales process, and referring clients to other

Qualifications

• High school diploma or GED or higher, plus 1 year of customer service or related role.
• Preferred experience in banking or financial services is a plus.
• Comfort with technology and digital banking tools.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process, referrals, and outbound outreach.
• Educate and refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Sales skills

Communication skills

Financial products knowledge

Education

High School Diploma or GED

Bachelor's degree

Job description

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending appropriate products, while processing transactions accurately and delivering exemplary service.

Responsibilities include educating customers on deposit products, pursuing relationship growth through a structured sales process, and referring clients to other