Customer Experience Banker - Remote Financial Concierge

0101 The Huntington National Bank; Arlington (TX); On-site; USD 40,000 - 56,000; Full time

Job summary

Huntington's branch banking team offers an inclusive environment where you help customers achieve financial goals. As a Customer Experience Banker Non NMLS, you serve as a Financial Concierge for walk-in customers, balance daily transactions, and provide exemplary service while proactively identifying financial needs and recommending deposit products.

You will grow relationships through a disciplined sales process, educate customers on banking services, and collaborate with partners to deepen

Qualifications

• High School Diploma or GED with 1+ year of customer service or a related role, or a Bachelor's Degree.
• Experience in banking or financial services is preferred.
• Comfort with technology and digital banking tools.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a sales process and referrals.
• Refer customers to other bank areas to deepen relationships and maintain policy compliance.
• Adhere to all operational, security, risk and regulatory policies.

Skills

Customer service

Sales

Relationship management

Banking knowledge

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Job description

Huntington's branch banking team offers an inclusive environment where you help customers achieve financial goals. As a Customer Experience Banker Non NMLS, you serve as a Financial Concierge for walk-in customers, balance daily transactions, and provide exemplary service while proactively identifying financial needs and recommending deposit products.

You will grow relationships through a disciplined sales process, educate customers on banking services, and collaborate with partners to deepen