Customer Experience Banker - Financial Concierge (Remote)

Huntington Bancshares, Inc.; Foley (AL); On-site; USD 32,000 - 46,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve their financial goals with deposit products and services.

You will resolve issues, educate customers on deposits, grow relationships through disciplined sales, and refer to other bank areas while adhering to policies. The role supports both in-office and flexible work arrangements, with equal opportunity and a focus on community impact.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or related role.
• Bachelor's degree is acceptable.
• Experience in banking/financial services preferred.
• Cash handling skills and comfort with technology (mobile/online banking).

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies and procedures.
• Demonstrate sales, customer service, relationship management, banking, communication and presentation.
• Perform other duties as assigned.

Skills

Sales

Customer service

Relationship management

Communication

Presentation

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve their financial goals with deposit products and services.

You will resolve issues, educate customers on deposits, grow relationships through disciplined sales, and refer to other bank areas while adhering to policies. The role supports both in-office and flexible work arrangements, with equal opportunity and a focus on community impact.