Customer Experience Banker — Hybrid/Remote Financial Concierge

0101 The Huntington National Bank; Fenton (MI); Hybride; USD 42 000 - 54 000; Plein temps

Résumé du poste

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposit products, and handling transactions accurately with outstanding service.

You will educate customers on banking products, proactively find opportunities to expand relationships, and refer to other areas to strengthen partnerships while following all

Qualifications

• High School Diploma or GED required; 1 year of customer service or equivalent experience, or a Bachelor's Degree.
• Preferred: 1 year or more in customer service in banking or financial services; cash handling skills.
• Comfort with technology such as mobile services and online banking.

Responsabilités

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Educate and refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Connaissances

Customer service

Sales

Relationship building

Banking knowledge

Formation

High School Diploma or GED

Bachelor's Degree

Description du poste

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposit products, and handling transactions accurately with outstanding service.

You will educate customers on banking products, proactively find opportunities to expand relationships, and refer to other areas to strengthen partnerships while following all