Customer Experience Banker - Remote-Eligible Financial Concierge

Huntington Bancshares, Inc.; United States; Hybrid; USD 42,000 - 54,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them reach financial goals with deposit products and other banking services.

You will handle transactions accurately, identify opportunities to deepen relationships, and educate customers while adhering to security and regulatory guidelines. The role supports an inclusive, in-office and work-from-home hybrid environment.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
• Cash handling skills.
• Comfort with technology such as mobile services and online banking services.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Educate and refer customers to other banking areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Sales approach

Relationship building

Education

High School Diploma or GED

Bachelor's degree

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them reach financial goals with deposit products and other banking services.

You will handle transactions accurately, identify opportunities to deepen relationships, and educate customers while adhering to security and regulatory guidelines. The role supports an inclusive, in-office and work-from-home hybrid environment.