Customer Experience Banker - Remote/Hybrid Growth

Huntington Bancshares, Inc.; Chardon (OH); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve their financial goals by offering deposit products and other services. This role emphasizes customer service, relationship building, and a disciplined sales approach.

You will educate customers on online/mobile banking, resolve issues promptly, and partner with colleagues to deepen relationships while complying with policies and security standards.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
• 1 year or more in banking, financial services or goal driven retail sales preferred.
• Cash handling skills and comfort with technology such as mobile and online banking.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products and online/mobile banking.
• Identify opportunities to grow customer relationships through a disciplined sales process.
• Refer customers to other areas of the bank to deepen relationships and ensure compliance with policies.

Skills

Customer service

Sales

Relationship management

Banking products knowledge

Communication

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve their financial goals by offering deposit products and other services. This role emphasizes customer service, relationship building, and a disciplined sales approach.

You will educate customers on online/mobile banking, resolve issues promptly, and partner with colleagues to deepen relationships while complying with policies and security standards.