Customer Experience Banker (Remote/Hybrid)

Huntington Bancshares, Inc.; Brownsburg (IN); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will identify goals and needs, recommend deposits and other banking products, and balance daily transactions while delivering outstanding service.

The role emphasizes proactive relationship-building, education on deposit products, and collaboration across bank areas to strengthen customer partnerships. Equal opportunity employer with flexible office arrangements.

Qualifications

• Minimum 1 year of customer service experience or military service in an administrative role.
• Preferred banking/financial services experience and cash handling skills.
• Proficiency with mobile and online banking platforms is expected.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products and services.
• Grow customer relationships through a disciplined sales process and referrals.
• Coordinate with other bank areas to deepen relationships and ensure compliance.

Skills

Customer service

Sales process

Relationship management

Communication

Education

High School Diploma or GED

Tools

Mobile banking

Online banking

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will identify goals and needs, recommend deposits and other banking products, and balance daily transactions while delivering outstanding service.

The role emphasizes proactive relationship-building, education on deposit products, and collaboration across bank areas to strengthen customer partnerships. Equal opportunity employer with flexible office arrangements.