Customer Experience Banker — Remote/Hybrid Concierge

Huntington Bancshares, Inc.; Alabama; On-site; USD 32,000 - 42,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a financial concierge. The role focuses on retaining and growing consumer and business relationships by identifying financial goals and offering deposit and other banking products and services.

You will process transactions accurately, balance daily and deliver exemplary service. The position emphasizes disciplined sales, referrals, and cross-department referrals to deepen customer

Qualifications

• High School Diploma or GED plus 1 year customer service or related experience, or a Bachelor's Degree.
• Preferred: 1+ year in customer service in banking/financial services.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies and procedures.
• Demonstrate sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Skills

Customer service

Sales

Relationship management

Banking knowledge

Communication

Presentation

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a financial concierge. The role focuses on retaining and growing consumer and business relationships by identifying financial goals and offering deposit and other banking products and services.

You will process transactions accurately, balance daily and deliver exemplary service. The position emphasizes disciplined sales, referrals, and cross-department referrals to deepen customer