Customer Experience Banker: Financial Concierge (Remote‑Friendly)

Huntington National Bank; Macon (GA); On-site; USD 42,000 - 55,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals and needs, recommending deposit products and other services, and processing transactions accurately while delivering outstanding service.

This office-based role emphasizes teamwork in an inclusive environment, with opportunities to leverage technology and a disciplined sales approach to

Qualifications

• High School Diploma or GED and 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Skills

Customer service

Sales

Relationship management

Communication

Education

High School Diploma or GED

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals and needs, recommending deposit products and other services, and processing transactions accurately while delivering outstanding service.

This office-based role emphasizes teamwork in an inclusive environment, with opportunities to leverage technology and a disciplined sales approach to