Customer Experience Banker: Financial Concierge

Huntington National Bank; Birmingham (MI); Hybrid; USD 42.000 - 56.000; Vollzeit

Zusammenfassung

Huntington National Bank is hiring a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposit products, and handling transactions accurately while balancing daily activity with exceptional service.

The role emphasizes proactive relationship development, teamwork, and compliance with bank policies, with flexible in-office/hybrid work options and a focus

Qualifikationen

• High School Diploma or GED required with 1 year of customer service or related experience.
• Bachelor's Degree preferred in lieu of experience where applicable.
• Comfort with banking products and services and ability to learn quickly.

Aufgaben

• Provide excellent customer service and resolve issues efficiently.
• Educate customers on consumer deposit products and banking services.
• Proactively identify opportunities to grow relationships through a sales process and referrals.
• Refer customers to other bank areas to deepen relationships and partnerships.
• Adhere to all policies, procedures, and security requirements.
• Demonstrate strong communication, presentation, and relationship skills.
• Perform other duties as assigned.

Kenntnisse

Customer service

Sales

Cash handling

Technology familiarity

Ausbildung

High School Diploma or GED

Bachelor's Degree

Jobbeschreibung

Huntington National Bank is hiring a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposit products, and handling transactions accurately while balancing daily activity with exceptional service.

The role emphasizes proactive relationship development, teamwork, and compliance with bank policies, with flexible in-office/hybrid work options and a focus