Customer Experience Banker | Financial Concierge (Hybrid)

The Huntington National Bank; United States; Vor Ort; USD 40.000 - 55.000; Teilzeit

Zusammenfassung

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them reach financial goals.

You will retain and grow consumer and business relationships by identifying needs, recommending deposit products, and guiding customers through channels like mobile and online banking. This role emphasizes service, sales discipline, and accurate transaction handling in an office setting.

Qualifikationen

• High School Diploma or GED required; Bachelor’s degree preferred.
• Minimum 1 year customer service experience; military service in admin roles counts.
• Cash handling and comfort with technology (mobile/online banking).

Aufgaben

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow relationships through disciplined sales, referrals, and follow-ups.
• Refer customers to other areas to deepen relationships.
• Follow all policies, security, and regulatory procedures.
• Balance daily transactions and assist with banking needs.

Kenntnisse

Customer service

Sales skills

Banking knowledge

Relationship management

Communication

Ausbildung

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking apps

Online banking platforms

Jobbeschreibung

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them reach financial goals.

You will retain and grow consumer and business relationships by identifying needs, recommending deposit products, and guiding customers through channels like mobile and online banking. This role emphasizes service, sales discipline, and accurate transaction handling in an office setting.