Customer Experience Banker — Hybrid Banking Concierge

Huntington National Bank; Hernando (MS); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending appropriate deposit and other banking products.

You will process transactions accurately and balance daily while providing exemplary service. The role emphasizes education of customers on deposit products, proactive sales, and collaboration with partners to deepen

Qualifications

• High School Diploma or GED required with 1 year of customer service/military admin experience or a Bachelor’s Degree.
• Preferred: 1+ year in customer service in banking or financial services, cash handling skills, and comfort with mobile/online banking tools.

Responsabilités

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through sales processes and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all bank policies and procedures.
• Demonstrate strong sales, service, and relationship management skills.

Connaissances

Customer service

Sales

Communication

Problem solving

Cash handling

Technology literacy

Formation

High School Diploma or GED

Bachelor's Degree

Outils

Mobile banking

Online banking

Description du poste

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending appropriate deposit and other banking products.

You will process transactions accurately and balance daily while providing exemplary service. The role emphasizes education of customers on deposit products, proactive sales, and collaboration with partners to deepen