Customer Experience Banker — Financial Concierge

Huntington National Bank; Saint Cloud (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Life and disability insurance

Retirement savings plan

Paid time off

Paid holidays

Job summary

Huntington National Bank in Saint Cloud, MN is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge who retains and grows consumer and business relationships. You will identify needs, promote deposit products, and process transactions with accuracy while delivering exceptional service.

You will proactively drive referrals, educate customers on banking services, and adhere to all policies. This is an on-site role in a supportive team environment.

Qualifications

• Minimum 1 year of customer service experience or related role.
• High school diploma or GED; bachelor’s degree preferred.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products and banking services.
• Grow customer relationships through proactive referrals and sales.
• Educate and refer customers to other bank areas to deepen relationships.
• Process transactions accurately and balance daily.

Skills

Customer service

Sales ability

Communication skills

Banking knowledge

Education

High School Diploma or GED

Bachelor’s Degree

Job description

Huntington National Bank in Saint Cloud, MN is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge who retains and grows consumer and business relationships. You will identify needs, promote deposit products, and process transactions with accuracy while delivering exceptional service.

You will proactively drive referrals, educate customers on banking services, and adhere to all policies. This is an on-site role in a supportive team environment.