Customer Experience Banker — Financial Concierge

Huntington National Bank; Monroe (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to assist walk-in customers with their banking needs. You will build and retain consumer and business relationships, recommend deposit products, process transactions accurately, and balance daily operations with a focus on exceptional service.

The role emphasizes a disciplined sales approach while maintaining strong customer service and compliance with bank policies.

Qualifications

• High School Diploma or GED; or Bachelor's Degree.
• At least 1 year of customer service or related experience.
• Banking experience is preferred but not required.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through a disciplined sales process and referrals.
• Educate and refer customers to other areas of the bank to deepen relationships.
• Adhere to all operational, security, risk and regulatory policies and procedures.
• Demonstrate sales, customer service, relationship management and communication skills.
• Other duties as assigned.

Skills

Customer service

Sales

Communication

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to assist walk-in customers with their banking needs. You will build and retain consumer and business relationships, recommend deposit products, process transactions accurately, and balance daily operations with a focus on exceptional service.

The role emphasizes a disciplined sales approach while maintaining strong customer service and compliance with bank policies.