Financial Concierge: Customer Experience Banker

Huntington Bancshares, Inc.; Medina Township (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

Huntington Bancshares, Inc. in Medina Township, OH is seeking a Customer Experience Banker Non NMLS to serve as a financial concierge for walk-in customers.

You will retain and grow consumer and business relationships by understanding goals and recommending deposit products and services. Responsibilities include delivering exceptional service, educating customers on deposit products, and proactively identifying opportunities to expand relationships through a disciplined sales process and

Qualifications

• High School Diploma or GED and 1 year of customer service or military service.
• Bachelor's Degree acceptable or preferred.
• Experience in banking or financial services preferred.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifying opportunities to grow customer relationships through sales and referrals.
• Educating customers on deposit products and online/mobile banking services.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.

Skills

Customer service

Sales

Relationship management

Banking

Communication

Presentation

Education

High School Diploma or GED

Bachelor's Degree

1 year customer service / military service

Job description

Huntington Bancshares, Inc. in Medina Township, OH is seeking a Customer Experience Banker Non NMLS to serve as a financial concierge for walk-in customers.

You will retain and grow consumer and business relationships by understanding goals and recommending deposit products and services. Responsibilities include delivering exceptional service, educating customers on deposit products, and proactively identifying opportunities to expand relationships through a disciplined sales process and