Customer Experience Associate — Vehicle Sales & Service

CarMax Business Services; Manchester (NH); On-site; USD 24,000 - 36,000; Full time

Job summary

CarMax in Manchester, NH is seeking a Customer Specialist in Training to deliver a iconic, customer-first experience throughout buying, selling, and servicing vehicles. You’ll assist with appraisals, sales, financing applications, and coordinating service appointments in a fast-paced environment.

You will learn CarMax processes, complete paperwork accurately, and support teams across departments while upholding our standards of honesty and integrity.

Qualifications

• Strong communication and relationship-building abilities.
• Ability to manage multiple tasks and meet deadlines.
• Valid driver’s license and reliable transportation.

Responsibilities

• Deliver exceptional customer service through sales, appraisals, test drives, and financing applications.
• Conduct vehicle condition assessments for appraisals and communicate findings to Buyers.
• Handle paperwork, printing reports, and ensure accurate billing and records.

Skills

Communication skills

Customer service

Teamwork

Attention to detail

Education

High School Diploma

Tools

Microsoft Office

Job description

CarMax in Manchester, NH is seeking a Customer Specialist in Training to deliver a iconic, customer-first experience throughout buying, selling, and servicing vehicles. You’ll assist with appraisals, sales, financing applications, and coordinating service appointments in a fast-paced environment.

You will learn CarMax processes, complete paperwork accurately, and support teams across departments while upholding our standards of honesty and integrity.