Customer Experience Associate - In Training

CarMax; Easton (Northampton County); In loco; USD 24.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid sick time

Vacation time

Holiday time

Descrizione del lavoro

CarMax in Easton, PA is seeking a Customer Specialist in Training to guide customers through buying, selling, or servicing vehicles with a transparent, simple process. You will learn hands-on in a fast-paced setting while performing vehicle appraisals, paperwork processing, and repair order coordination.

Responsibilities include guiding customers through sales, appraisals, test drives, and financing applications; documenting vehicle conditions; managing inventory; performing cosmetic

Competenze

• Strong communication skills and confidence representing CarMax.
• Ability to build win-win customer solutions.
• Demonstrated integrity, respect, and teamwork in a fast-paced environment.
• Ability to balance customer needs with business goals and follow processes.
• Ability to manage multiple tasks with attention to detail and meet deadlines.

Mansioni

• Deliver exceptional customer service through sales, appraisals, test drives, and financing applications.
• Conduct vehicle condition assessments and document details for appraisals.
• Manage inventory processes including vehicle check-in, scanning, and reconciliation.
• Perform cosmetic inspections to meet CarMax Quality Standards.
• Handle administrative tasks: printing reports, paperwork, auditing documents, and payments.
• Coordinate service appointments and review repair order invoices for billing accuracy.

Conoscenze

Communication

Relationship building

Integrity and teamwork

multitasking

Attention to detail

Driver's license

Reading and data transcription

Formazione

High School Diploma or equivalent

Strumenti

Microsoft Office (Word, Excel, PowerPoint)

Descrizione del lavoro

CarMax in Easton, PA is seeking a Customer Specialist in Training to guide customers through buying, selling, or servicing vehicles with a transparent, simple process. You will learn hands-on in a fast-paced setting while performing vehicle appraisals, paperwork processing, and repair order coordination.

Responsibilities include guiding customers through sales, appraisals, test drives, and financing applications; documenting vehicle conditions; managing inventory; performing cosmetic