Customer Experience Associate (Food Service & POS)

Royal Farms; Robinson (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms in Robinson, MD is seeking a Customer Service Associate to support the store leadership team by delivering fast, friendly service and maintaining safe, clean operations. You will handle food service, POS transactions, stocking, and general upkeep while engaging customers with professionalism.

We value teamwork, reliability, and the ability to multitask in a busy environment. Training on safety procedures and policies is provided to maintain product quality and brand standards.

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Must learn and follow safety processes and procedures.

Responsibilities

• Greet and assist customers, provide product knowledge, and uphold service standards.
• Operate the register, handle payments, and manage ID checks for restricted items.
• Prepare food and beverages to order with accuracy and speed.
• Restock products and maintain clean, organized shelves and displays.
• Maintain store cleanliness and safety, report unsafe conditions.
• Follow Royal Farms SOPs and support store leadership as needed.

Skills

Communication skills

Customer service

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms in Robinson, MD is seeking a Customer Service Associate to support the store leadership team by delivering fast, friendly service and maintaining safe, clean operations. You will handle food service, POS transactions, stocking, and general upkeep while engaging customers with professionalism.

We value teamwork, reliability, and the ability to multitask in a busy environment. Training on safety procedures and policies is provided to maintain product quality and brand standards.