Customer Service Pro — Fast-Paced Retail & Food Service

Royal Farms; Princess Anne (MD); Hybrid; USD 21,000 - 26,000; Full time

Job summary

Royal Farms in Maryland is seeking a Customer Service Associate to support the store leadership by performing a range of tasks from food service to POS transactions. You will greet customers, assist with selections, and ensure a fast, friendly shopping experience.

The role emphasizes reliability, teamwork, and adherence to safety procedures while maintaining clean, organized aisles and shelves. Flexible shifts, including weekends, are common in this position.

Qualifications

• Must be at least 16 years old and able to communicate clearly with customers.
• Demonstrates strong customer service and product knowledge.
• Works well in a team and can multitask in a fast-paced store setting.
• Follows established safety procedures and training materials.

Responsibilities

• Provide friendly, efficient service and engage customers to build loyalty.
• Operate the register, handle payments, and manage POS transactions.
• Prepare food/beverage items to order with accuracy and speed.
• Restock, inspect items, and keep shelves neat and organized.
• Maintain cleanliness and safety; report unsafe conditions immediately.
• Adhere to safety procedures and store policies, including age-restricted sales.

Skills

Strong communication

Customer service

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms in Maryland is seeking a Customer Service Associate to support the store leadership by performing a range of tasks from food service to POS transactions. You will greet customers, assist with selections, and ensure a fast, friendly shopping experience.

The role emphasizes reliability, teamwork, and adherence to safety procedures while maintaining clean, organized aisles and shelves. Flexible shifts, including weekends, are common in this position.