Customer Experience Associate - Food Service & POS

Royal Farms; New Bern (NC); Hybrid; USD 18,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate to support store leadership through a range of tasks including food service, POS transactions, and housekeeping. You will engage customers with friendliness, efficiency, and professionalism to uphold the Royal Farms standard of excellence.

The role covers food preparation, merchandise stocking, safety compliance, and exceptional in-store service. Flexible shifts and a team-focused environment are emphasized.

Qualifications

• Must demonstrate strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Capable of multitasking in a fast-paced environment.
• Willingness to learn Royal Farms safety processes and procedures.

Responsibilities

• Provide outstanding service by greeting customers, answering questions, and assisting with product selection.
• Operate the register, manage payments, fuel and gift cards, and ensure accuracy at shift end.
• Prepare made-to-order food and beverages with accuracy, speed, and safety standards.
• Restock products and maintain store cleanliness, safety, and organization.

Skills

Strong communication

Customer service

Teamwork

Multitasking

Job description

Royal Farms is seeking a Customer Service Associate to support store leadership through a range of tasks including food service, POS transactions, and housekeeping. You will engage customers with friendliness, efficiency, and professionalism to uphold the Royal Farms standard of excellence.

The role covers food preparation, merchandise stocking, safety compliance, and exceptional in-store service. Flexible shifts and a team-focused environment are emphasized.