Customer Experience & Food Service Associate

Royal Farms

Wiley (PA)

On-site

USD 21,000 - 26,000

Full time

6 days ago

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Job summary

Royal Farms is seeking a Customer Service Associate to support store leadership with customer-focused operations, food service, POS transactions, and general upkeep. You will greet customers, assist with product selection, and ensure accurate transactions while maintaining safety and cleanliness.

The role emphasizes teamwork, reliability, and high service standards to uphold the Royal Farms brand. The position involves food preparation, merchandising, stock checks, and routine store sanitation,

Qualifications

Must be at least 16 years old.
Must have strong communication and customer service skills.
Must demonstrate the ability to work both independently and as part of a team.
Must be able to multitask effectively in a fast-paced environment.
Must be able to learn and follow all Royal Farms safety processes and procedures.

Responsibilities

Greet and assist customers with friendliness and product knowledge to ensure outstanding service.
Handle point-of-sale transactions, payment methods, and assist with bundled services like fuel cards and age-restricted sales.
Prepare made-to-order food and beverages per recipes and ensure quality, portioning, and speed of service.
Restock products and maintain a clean, organized, and safe store environment.
Follow safety, security, and SOPs; report unsafe conditions to leadership and uphold brand standards.