Customer Service & Food Service Associate

Royal Farms; Gaithersburg (MD); On-site; USD 25,000 - 26,000; Full time

Job summary

Royal Farms in Gaithersburg, MD is seeking a Customer Service Associate to support the store leadership by delivering friendly, efficient service across food prep, POS, stocking, and general upkeep. You will engage customers, follow safety practices, and help create a clean, organized store environment.

The role emphasizes teamwork, reliability, and the ability to multi-task in a fast-paced setting, including identifying customer needs, processing transactions accurately, and adhering to company

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Able to work independently and as part of a team.
• Compliance with safety procedures.

Responsibilities

• Provide outstanding customer service and create a friendly store environment.
• Operate the register, process payments, and assist with fuel cards and age-restricted sales.
• Prepare and serve made-to-order foods and beverages per recipes and safety standards.
• Restock products, check expiration codes, and maintain shelf presentation.
• Maintain store cleanliness and safety; report unsafe conditions to leadership.
• Follow Royal Farms SOPs and contribute to brand standards and operational excellence.

Skills

Customer service

Communication skills

Multitasking

Teamwork

Reliability

Job description

Royal Farms in Gaithersburg, MD is seeking a Customer Service Associate to support the store leadership by delivering friendly, efficient service across food prep, POS, stocking, and general upkeep. You will engage customers, follow safety practices, and help create a clean, organized store environment.

The role emphasizes teamwork, reliability, and the ability to multi-task in a fast-paced setting, including identifying customer needs, processing transactions accurately, and adhering to company