Customer Service & Food Prep Associate

Royal Farms; North East (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate in Maryland to support store operations, engage customers with friendliness and efficiency, and uphold the company standard of excellence. The role covers food service preparation, POS transactions, and general housekeeping to ensure a safe and inviting shopping experience.

Key responsibilities include assisting customers, handling payments, managing fuel/gift cards, and maintaining stock and cleanliness.

Qualifications

• Must be at least 16 years old.
• Must have strong communication and customer service skills.
• Must demonstrate the ability to work independently and as part of a team.
• Must be able to multitask effectively in a fast-paced environment.
• Must learn and follow all safety processes and procedures.

Responsibilities

• Provide friendly, efficient service to customers and maintain product knowledge.
• Operate the register, manage payment methods, and assist with fuel/gift cards.
• Prepare made-to-order food and beverages per recipes and ensure safety standards.
• Restock items and maintain store cleanliness and organization.
• Uphold store safety, security, and SOPs; report safety concerns promptly.

Skills

Customer service

Communication

Multitasking

Teamwork

Safety procedures

Job description

Royal Farms is seeking a Customer Service Associate in Maryland to support store operations, engage customers with friendliness and efficiency, and uphold the company standard of excellence. The role covers food service preparation, POS transactions, and general housekeeping to ensure a safe and inviting shopping experience.

Key responsibilities include assisting customers, handling payments, managing fuel/gift cards, and maintaining stock and cleanliness.