Customer Service Associate | POS & Food Service

Royal Farms; Milford (DE); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate to support store leadership in delivering efficient, safe, and customer-focused operations. Responsibilities include food service preparation, POS transactions, inventory, and maintaining cleanliness and safety throughout the shift.

Ideal candidates have strong communication and teamwork skills, with the ability to multitask in a fast-paced environment and follow all safety procedures.

Qualifications

• Must be at least 16 years old.
• Must have strong communication and customer service skills.
• Must demonstrate the ability to work both independently and as part of a team.
• Must be able to multitask effectively in a fast-paced environment.
• Must be able to learn and follow all Royal Farms safety processes and procedures.

Responsibilities

• Deliver outstanding customer service by greeting and assisting customers with friendliness and product knowledge.
• Operate the register, handle payments, and manage various POS tasks while ensuring accuracy and preventing theft.
• Assist with food service, beverage preparation, and ensure safety and sanitation standards.
• Restock products and maintain a clean, organized store and displays.
• Adhere to safety, security, and operational SOPs; work with leadership to maintain brand standards.

Skills

Strong communication

Customer service

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms is seeking a Customer Service Associate to support store leadership in delivering efficient, safe, and customer-focused operations. Responsibilities include food service preparation, POS transactions, inventory, and maintaining cleanliness and safety throughout the shift.

Ideal candidates have strong communication and teamwork skills, with the ability to multitask in a fast-paced environment and follow all safety procedures.