Customer Experience & Admin Coordinator - On-Site

Luxury Bath; San Diego (CA); Vor Ort; USD 54.000 - 78.000; Vollzeit

Zusammenfassung

American Bathroom Remodelers in San Diego, CA is seeking a reliable Customer Experience & Administrative Coordinator to join our in-office team. You will support customers and collaborate with sales, marketing, operations, and admin to keep appointments, leads, and tasks moving.

This role suits someone who is highly organized, tech-savvy, and comfortable learning new systems quickly, while delivering professional service.

Qualifikationen

• Friendly, organized, and dependable on the phone.
• Highly organized and detail-oriented.
• Able to juggle multiple priorities with ease.
• Technologically proficient and quick to learn new systems.
• Experience with CRM platforms and calendars.

Aufgaben

• Answer calls and messages from customers by phone, text, and email.
• Follow up with new and existing leads.
• Schedule, confirm, reschedule, and manage appointments.
• Coordinate calendars for Design Coordinators.
• Maintain accurate CRM records and lead notes.
• Assist with admin tasks, reports, and meeting follow-up.
• Support marketing with basic social media and lead tracking.
• Identify and resolve scheduling or communication issues.
• Learn and troubleshoot new software and internal systems.

Kenntnisse

Customer service

Organization

Communication

CRM proficiency

Multitasking

Learn new software

Tools

CRM platforms

Spreadsheets

Calendar tools

Email tools

Jobbeschreibung

American Bathroom Remodelers in San Diego, CA is seeking a reliable Customer Experience & Administrative Coordinator to join our in-office team. You will support customers and collaborate with sales, marketing, operations, and admin to keep appointments, leads, and tasks moving.

This role suits someone who is highly organized, tech-savvy, and comfortable learning new systems quickly, while delivering professional service.