Client Experience & Admin Coordinator — In-Office

Luxury Bath Technologies; San Diego (CA); Vor Ort; USD 40.000 - 65.000; Vollzeit

Zusammenfassung

American Bathroom Remodelers in San Diego, CA is seeking a dependable, organized Customer Experience & Administrative Coordinator to join our growing team in-office.

This role goes beyond a traditional call center, collaborating with sales, marketing, operations, and admin teams to keep appointments, leads, and day-to-day tasks moving. You will learn new systems quickly and adapt as priorities shift.

Qualifikationen

• Dependable and organized candidate with strong follow-through.
• Proficient with CRM platforms, calendars, emails, and spreadsheets.
• Able to learn new software quickly and adapt to changing priorities.

Aufgaben

• Answer calls, texts, and emails to assist customers.
• Follow up with leads and schedule appointments.
• Coordinate calendars for Design Coordinators and maintain CRM records.
• Support administrative tasks, reports, and meeting follow-ups.
• Assist marketing with basic social media, research, and lead tracking.
• Identify and resolve scheduling or communication issues.
• Learn and troubleshoot new software and internal systems.

Kenntnisse

Customer service

Administrative support

CRM systems

Calendar management

Multitasking

Communication skills

Tech-savvy

Tools

CRM software

Jobbeschreibung

American Bathroom Remodelers in San Diego, CA is seeking a dependable, organized Customer Experience & Administrative Coordinator to join our growing team in-office.

This role goes beyond a traditional call center, collaborating with sales, marketing, operations, and admin teams to keep appointments, leads, and day-to-day tasks moving. You will learn new systems quickly and adapt as priorities shift.