Customer-Driven Administrative Coordinator | Front Desk & Ops

Park Bank - Madison; Madison (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Paid Holidays

PTO

Job summary

Park Bank is seeking an Administrative Support Coordinator to join our team at Park Bank Center in Madison, WI. This in-person role supports Human Resources, Marketing, Operations and other departments, serving as the first contact for visitors and callers while delivering exceptional administrative support.

The ideal candidate has 1–3 years of experience, strong customer service, and superb organization. Proficiency in MS Office is required, and confidentiality is essential in a fast-paced

Qualifications

• 1–3 years of administrative/office support or related experience.
• Strong customer service and professional communication.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities and adapt to changing needs.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Serve as the first point of contact for visitors, clients, and associates.
• Answer and direct calls via the bank’s main line.
• Assist HR with onboarding, recruiting activities, and enrollment.
• Support Marketing with printing, proofreading, and distribution of materials.
• Assist Operations with special projects and scheduling.
• Manage front desk mail, packages, and petty cash.
• Maintain visitor sign-in and security procedures.
• Contribute to cross-functional projects as needed.

Skills

Customer service

Verbal/written comm

Organization

Attention to detail

Adaptability

Cross-functional support

MS Office

Tools

Outlook

Word

Excel

PowerPoint

Teams

Job description

Park Bank is seeking an Administrative Support Coordinator to join our team at Park Bank Center in Madison, WI. This in-person role supports Human Resources, Marketing, Operations and other departments, serving as the first contact for visitors and callers while delivering exceptional administrative support.

The ideal candidate has 1–3 years of experience, strong customer service, and superb organization. Proficiency in MS Office is required, and confidentiality is essential in a fast-paced